70041: Data-Driven Mainframe Problem Solving With WatchTower
Project and Program:
Service Delivery,
Operations Management & Automation
Tags:
Proceedings,
SHARE DC 2025,
2025
This session will explore the critical role of Subject Matter Experts (SMEs) in
resolving complex mainframe issues. It will delve into real-world scenarios
where timely intervention and expert knowledge were essential to mitigate
significant system disruptions. The presentation will highlight the use of
WatchTower insights and deep dive metrics to rapidly identify, analyze, and
address critical issues.
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