Using ChatOps as a Collaboration Model to Connect People and Tools to Reduce MTTR
Project and Program:
Service Delivery,
Operations Management & Automation
Tags:
Proceedings,
SHARE Kansas City 2024
AIOps and observability have been at the forefront of operations teams in recent
years. Investment in many different toolsets over the years has resulted in
solutions that surface critical data points but often are disjointed and result
in delayed insights that compromise applications and users. In today�s world,
where complex hybrid applications can span mobile to mainframe and everything in
between, it�s essential that teams, processes and solutions collaborate
seamlessly. Join this session to learn how your z/OS operations tools can be
leveraged using AI to drive down time to detect and isolate issues, promote
collaborative remediation between teams and feed into enterprisewide
observability solutions to ensure the mainframe is a first-class participant in
your organization�s IT operations strategy.
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