31404: Accelerate Problem Resolution Using the Right Data
Project and Program:
Service Delivery,
Operations Management
Tags:
Proceedings,
2023,
SHARE New Orleans 2023
Presenting the right data to the right people at the right time makes all the
difference. Join this session to learn how you can enhance visibility for your
L1 operators and L2 SMEs, enabling them to team up for better impact analysis
and faster problem resolution. Discover how APIs across solutions like SYSVIEW,
OPS/MVS, MOI, Topology and Alert Central provide a seamless user experience to
improve your productivity and efficiency.
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